Refund policy

Return, Refund & Exchange Policy

At Vaishanavi Enterprises, customer satisfaction is important to us. Please read our policy carefully before placing an order.

No Return Policy

We do not accept returns of products once they have been delivered.

No Refund Policy

All purchases made on our website are final. We do not offer refunds for any products purchased through our store, except where required by applicable law.

Exchange Policy

We offer exchanges for eligible products under the following conditions:

  • Exchange requests must be made within 7 days of delivery.

  • The product must be unused, unwashed, and in its original condition with all tags and packaging intact.

  • Proof of purchase (order number or invoice) is required.

  • Exchanges are subject to product availability.

Eligible Exchange Reasons

Exchanges may be approved in the following cases:

  • Wrong size received

  • Wrong product received

  • Product received with a manufacturing defect

  • Product received in a damaged condition

Non-Exchangeable Items

We do not accept exchanges for:

  • Products that have been worn, washed, altered, or damaged after delivery

  • Products without original tags or packaging

  • Exchange requests submitted after the exchange period

Exchange Process

To request an exchange, please contact us with your order number and details of the issue. Our team will review your request and provide further instructions.

Shipping Charges for Exchanges

Customers may be responsible for exchange shipping charges unless the exchange is due to an incorrect, damaged, or defective product received from us.

Contact Us

For exchange requests or questions regarding your order, please contact us:

Email: vaishnavienterprisses26@gmail.com

Phone: 8700012857

Business Name: Vaishanavi Enterprises